{"id":73862,"date":"2026-10-14T08:06:59","date_gmt":"2026-10-14T08:06:59","guid":{"rendered":"https:\/\/acvit.com.tr\/shop\/?page_id=73862"},"modified":"2026-10-14T08:08:59","modified_gmt":"2026-10-14T08:08:59","slug":"kargo-ve-teslimat-politikasi","status":"publish","type":"page","link":"https:\/\/acvit.com.tr\/shop\/kargo-ve-teslimat-politikasi\/","title":{"rendered":"Kargo ve Teslimat Politikas\u0131"},"content":{"rendered":"\t\t
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1 Sat\u0131c\u0131 bilgileri<\/p>

Ticaret unvan\u0131<\/strong><\/p><\/td>

\u015eifal\u0131 Bitkisel \u00dcr\u00fcnler ve Kozmetik Sanayi Ticaret Limited \u015eirketi<\/p><\/td><\/tr>

Marka ve site<\/strong><\/p><\/td>

ACVIT | https:\/\/acvit.com.tr<\/p><\/td><\/tr>

Adres<\/strong><\/p><\/td>

P\u0131nartepe Mah. Yavuz Sultan Selim Bulvar\u0131 No: 6, Beyaz Plaza D: 11, Beykent, B\u00fcy\u00fck\u00e7ekmece \/ \u0130stanbul<\/p><\/td><\/tr>

Telefon<\/strong><\/p><\/td>

0 (212) 540 55 44 (PBX)<\/p><\/td><\/tr>

E-posta<\/strong><\/p><\/td>

info@acvit.com.tr<\/p><\/td><\/tr>

KEP<\/strong><\/p><\/td>

sifalibitkisel@hs01.kep.tr<\/p><\/td><\/tr>

Ticaret sicili<\/strong><\/p><\/td>

\u0130stanbul Ticaret Sicili M\u00fcd\u00fcrl\u00fc\u011f\u00fc | Sicil No: 848752<\/p><\/td><\/tr>

Vergi dairesi ve numaras\u0131<\/strong><\/p><\/td>

B\u00fcy\u00fck\u00e7ekmece Vergi Dairesi | 8110514272<\/p><\/td><\/tr>

MERS\u0130S No<\/strong><\/p><\/td>

0811051427261424<\/p><\/td><\/tr><\/tbody><\/table>

2 Teslimat b\u00f6lgesi ve ta\u015f\u0131y\u0131c\u0131<\/p>

2.1 Sipari\u015fler, \u00f6deme ekran\u0131nda teslimata a\u00e7\u0131k oldu\u011fu g\u00f6sterilen T\u00fcrkiye adreslerine g\u00f6nderilir.<\/p>

Anla\u015fmal\u0131 kargo veya teslimat firmas\u0131<\/strong><\/p><\/td>

[YAYIN \u00d6NCES\u0130 DOLDURULMALI]<\/p><\/td><\/tr>

Hizmet verilen b\u00f6lgeler<\/strong><\/p><\/td>

[YAYIN \u00d6NCES\u0130 DOLDURULMALI]<\/p><\/td><\/tr>

Sipari\u015f takip ba\u011flant\u0131s\u0131<\/strong><\/p><\/td>

[YAYIN \u00d6NCES\u0130 DOLDURULMALI]<\/p><\/td><\/tr><\/tbody><\/table>

2.2 Teslimat b\u00f6lgesi d\u0131\u015f\u0131nda kalan adresler, yurt d\u0131\u015f\u0131 g\u00f6nderiler, \u00f6zel teslimat se\u00e7enekleri veya ta\u015f\u0131y\u0131c\u0131n\u0131n hizmet d\u0131\u015f\u0131 alanlar\u0131 sipari\u015ften \u00f6nce g\u00f6sterilir. Yurt d\u0131\u015f\u0131 sat\u0131\u015f yap\u0131lacaksa \u00fclke, \u00fccret, g\u00fcmr\u00fck, iade ve ki\u015fisel veri aktar\u0131m\u0131 ko\u015fullar\u0131 ayr\u0131ca a\u00e7\u0131klan\u0131r.<\/p>

2.3 Operasyonel gereklilik veya b\u00f6lgesel eri\u015fim nedeniyle uygun ba\u015fka bir ta\u015f\u0131y\u0131c\u0131 kullan\u0131labilir. De\u011fi\u015fiklik t\u00fcketiciye ek \u00fccret do\u011furuyorsa \u00f6nceden a\u00e7\u0131k onay al\u0131n\u0131r.<\/p>

3 Sipari\u015fin haz\u0131rlanmas\u0131 ve kargoya verilmesi<\/p>

Tahmini haz\u0131rlama s\u00fcresi<\/strong><\/p><\/td>

[\u00d6RNE\u011e\u0130N 1 \u0130LE 3 \u0130\u015e G\u00dcN\u00dc GER\u00c7EK OPERASYONA G\u00d6RE DOLDURULMALI]<\/p><\/td><\/tr>

G\u00fcnl\u00fck sipari\u015f kesim saati<\/strong><\/p><\/td>

[DOLDURULMALI]<\/p><\/td><\/tr>

Ta\u015f\u0131y\u0131c\u0131n\u0131n tahmini teslim s\u00fcresi<\/strong><\/p><\/td>

[B\u00d6LGEYE G\u00d6RE DOLDURULMALI]<\/p><\/td><\/tr><\/tbody><\/table>

3.1 Sipari\u015f, \u00f6deme ve g\u00fcvenlik kontrollerinin tamamlanmas\u0131ndan sonra haz\u0131rlanmaya ba\u015flan\u0131r. Hafta sonu, resm\u00ee tatil veya g\u00fcnl\u00fck i\u015flem saatinden sonra verilen sipari\u015fin haz\u0131rlama s\u00fcresi izleyen ilk i\u015f g\u00fcn\u00fcnden ba\u015flayabilir.<\/p>

3.2 Kampanya ve yo\u011funluk d\u00f6nemlerindeki makul gecikmeler sipari\u015ften \u00f6nce veya gecikme \u00f6\u011frenildi\u011finde t\u00fcketiciye bildirilir. Kargoya teslim s\u00fcresi ile ta\u015f\u0131y\u0131c\u0131n\u0131n teslim s\u00fcresi farkl\u0131d\u0131r; kesin tarih a\u00e7\u0131k\u00e7a taahh\u00fct edilmedik\u00e7e g\u00f6sterilen s\u00fcreler tahminidir.<\/p>

3.3 Sipari\u015f kargoya verildi\u011finde takip numaras\u0131, ta\u015f\u0131y\u0131c\u0131 bilgisi veya teslimat ba\u011flant\u0131s\u0131 e-posta, SMS ya da kullan\u0131c\u0131 hesab\u0131 \u00fczerinden payla\u015f\u0131labilir.<\/p>

4 Teslimat s\u00fcresi<\/p>

4.1 ACVIT sipari\u015fi, sipari\u015f \u00f6ncesinde bildirilen ve sipari\u015f \u00f6zetinde yer alan s\u00fcre i\u00e7inde teslim eder. Mal sat\u0131\u015flar\u0131nda teslimat, ki\u015fiye \u00f6zel haz\u0131rlanan mallara ili\u015fkin kanuni istisnalar sakl\u0131 olmak \u00fczere, sipari\u015fin ACVIT\u2019e ula\u015ft\u0131\u011f\u0131 tarihten itibaren her h\u00e2l\u00fck\u00e2rda 30 g\u00fcn\u00fc ge\u00e7emez.<\/p>

4.2 \u00dcr\u00fcn s\u00fcresinde teslim edilmezse t\u00fcketici s\u00f6zle\u015fmeyi feshedebilir. Tahsil edilen \u00f6demeler ve varsa teslimat masraflar\u0131, fesih bildiriminin ula\u015fmas\u0131ndan itibaren en ge\u00e7 14 g\u00fcn i\u00e7inde mevzuata uygun bi\u00e7imde iade edilir. \u0130adenin karta veya hesaba yans\u0131mas\u0131 bankan\u0131n i\u015flem s\u00fcresine ba\u011fl\u0131 olabilir.<\/p>

5 Kargo bedeli ve ek \u00fccretler<\/p>

Standart kargo bedeli<\/strong><\/p><\/td>

[DOLDURULMALI]<\/p><\/td><\/tr>

\u00dccretsiz kargo alt s\u0131n\u0131r\u0131<\/strong><\/p><\/td>

[VARSA DOLDURULMALI]<\/p><\/td><\/tr>

Ekspres veya \u00f6zel teslimat bedeli<\/strong><\/p><\/td>

[VARSA DOLDURULMALI]<\/p><\/td><\/tr><\/tbody><\/table>

5.1 Kargo bedeli, \u00fccretsiz kargo limiti, teslimat se\u00e7ene\u011fi ve t\u00fcm ek masraflar sipari\u015f \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcyle onaylanmadan \u00f6nce a\u00e7\u0131k\u00e7a g\u00f6sterilir. \u00d6nceden g\u00f6sterilmeyen veya ayr\u0131ca onaylanmayan bir teslimat bedeli talep edilmez; \u00fccretli se\u00e7enekler \u00f6nceden se\u00e7ili sunulmaz.<\/p>

5.2 \u00dccretsiz veya indirimli kargo kampanyas\u0131n\u0131n tutar, tarih, \u00fcr\u00fcn ve b\u00f6lge ko\u015fullar\u0131 sipari\u015ften \u00f6nce a\u00e7\u0131klan\u0131r.<\/p>

6 Teslimat adresi ve al\u0131c\u0131 bilgileri<\/p>

6.1 T\u00fcketici do\u011fru ve eksiksiz ad, adres ve ileti\u015fim bilgisi vermelidir. Kargoya verilmeden \u00f6nce adres de\u011fi\u015fikli\u011fi info@acvit.com.tr veya 0 (212) 540 55 44 \u00fczerinden istenebilir; de\u011fi\u015fiklik sipari\u015fin durumu ve ta\u015f\u0131y\u0131c\u0131n\u0131n imk\u00e2nlar\u0131na ba\u011fl\u0131d\u0131r.<\/p>

6.2 Kargoya verildikten sonra adres de\u011fi\u015fikli\u011fi garanti edilemez. Do\u011facak ek maliyet \u00f6nceden bildirilir ve ayr\u0131ca onaylan\u0131r. Teslimat t\u00fcketiciye veya g\u00f6sterdi\u011fi adresteki \u00fc\u00e7\u00fcnc\u00fc ki\u015fiye yap\u0131labilir; belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015fiye teslim, t\u00fcketiciye teslim h\u00fckm\u00fcndedir.<\/p>

7 Teslimat riski ve \u00fcr\u00fcn g\u00fcvenli\u011fi<\/p>

7.1 \u00dcr\u00fcn t\u00fcketiciye veya belirledi\u011fi \u00fc\u00e7\u00fcnc\u00fc ki\u015fiye teslim edilene kadar kay\u0131p ve hasar riski ACVIT\u2019e aittir. T\u00fcketicinin ACVIT taraf\u0131ndan sunulmayan ba\u015fka bir ta\u015f\u0131y\u0131c\u0131y\u0131 kendisinin se\u00e7mesi h\u00e2linde kanuni risk h\u00fck\u00fcmleri uygulan\u0131r.<\/p>

7.2 Kozmetik \u00fcr\u00fcnler kapal\u0131, \u00fcr\u00fcn niteli\u011fine uygun ve ta\u015f\u0131ma zarar\u0131n\u0131 azaltacak bi\u00e7imde paketlenir. \u00d6zel s\u0131cakl\u0131k, \u0131\u015f\u0131k veya saklama ko\u015fulu varsa \u00fcr\u00fcn sayfas\u0131, etiket ve gerekti\u011finde ta\u015f\u0131ma talimat\u0131nda belirtilir.<\/p>

7.3 Ta\u015f\u0131ma s\u0131ras\u0131nda ambalaj b\u00fct\u00fcnl\u00fc\u011f\u00fc, hijyen korumas\u0131 veya g\u00fcvenli\u011fi bozulan \u00fcr\u00fcnler yeniden sat\u0131\u015fa sunulmaz; kalite ve iade prosed\u00fcr\u00fcne g\u00f6re de\u011ferlendirilir.<\/p>

8 Teslimat s\u0131ras\u0131nda kontrol<\/p>

8.1 T\u00fcketicinin teslim s\u0131ras\u0131nda d\u0131\u015f ambalaj\u0131 g\u00f6zle kontrol etmesi \u00f6nerilir. Ezilme, \u0131slanma, y\u0131rt\u0131lma, a\u00e7\u0131lma veya s\u0131z\u0131nt\u0131 varsa m\u00fcmk\u00fcnse ta\u015f\u0131y\u0131c\u0131ya hasar tutana\u011f\u0131 d\u00fczenletilmeli ve ACVIT\u2019e gecikmeden bildirilmelidir.<\/p>

8.2 Tutanak tutulmamas\u0131 veya paketin teslim al\u0131nmas\u0131, ay\u0131pl\u0131 mala ili\u015fkin kanuni haklar\u0131 kald\u0131rmaz. D\u0131\u015f kargo kutusunun a\u00e7\u0131lmas\u0131 da \u00fcr\u00fcn\u00fcn kendi hijyen m\u00fchr\u00fc veya koruyucu unsuru a\u00e7\u0131lmad\u0131k\u00e7a tek ba\u015f\u0131na cayma hakk\u0131n\u0131 ortadan kald\u0131rmaz.<\/p>

9 Eksik yanl\u0131\u015f veya hasarl\u0131 teslimat<\/p>

9.1 Eksik, yanl\u0131\u015f, hasarl\u0131, bozuk, son kullanma tarihi ge\u00e7mi\u015f veya sipari\u015fe ayk\u0131r\u0131 \u00fcr\u00fcn i\u00e7in sipari\u015f numaras\u0131, k\u0131sa a\u00e7\u0131klama ve m\u00fcmk\u00fcnse \u00fcr\u00fcn ile ambalaj foto\u011fraflar\u0131 info@acvit.com.tr adresine g\u00f6nderilebilir. Foto\u011fraf kanuni haklar\u0131n \u015fart\u0131 de\u011fildir.<\/p>

9.2 Ay\u0131pl\u0131 veya yanl\u0131\u015f \u00fcr\u00fcn\u00fcn geri g\u00f6nderim masraf\u0131 t\u00fcketiciye y\u00fcklenmez. T\u00fcketici kanuni \u015fartlarla s\u00f6zle\u015fmeden d\u00f6nme, bedelden indirim, a\u015f\u0131r\u0131 masraf gerektirmiyorsa \u00fccretsiz onar\u0131m veya imk\u00e2n varsa ay\u0131ps\u0131z misliyle de\u011fi\u015fim haklar\u0131ndan birini kullanabilir.<\/p>

10 Teslim edilemeyen sipari\u015fler<\/p>

10.1 Eksik veya yanl\u0131\u015f adres, al\u0131c\u0131ya ula\u015f\u0131lamamas\u0131, teslimat\u0131n kabul edilmemesi ya da g\u00f6nderinin s\u00fcresinde teslim al\u0131nmamas\u0131 nedeniyle sipari\u015f ACVIT\u2019e d\u00f6nebilir. T\u00fcketiciyle ileti\u015fime ge\u00e7ilerek cayma veya iptal talebi, adres d\u00fczeltmesi ve yeniden g\u00f6nderim iste\u011fi belirlenir.<\/p>

10.2 Yeniden g\u00f6nderim bedeli \u00f6nceden a\u00e7\u0131klan\u0131r ve ayr\u0131ca onaylan\u0131r. A\u00e7\u0131k cayma bildirimi varsa \u0130ptal, \u0130ade ve Cayma Hakk\u0131 Politikas\u0131 uygulan\u0131r. \u00dcr\u00fcn\u00fcn yaln\u0131zca teslim al\u0131nmam\u0131\u015f olmas\u0131 her durumda cayma bildirimi say\u0131lmaz.<\/p>

11 Stok ve ifa imk\u00e2ns\u0131zl\u0131\u011f\u0131<\/p>

11.1 Teslimin imk\u00e2ns\u0131zla\u015ft\u0131\u011f\u0131 anla\u015f\u0131l\u0131rsa ACVIT durumu \u00f6\u011frendi\u011fi tarihten itibaren \u00fc\u00e7 g\u00fcn i\u00e7inde yaz\u0131l\u0131 olarak veya kal\u0131c\u0131 veri saklay\u0131c\u0131s\u0131yla bildirir ve tahsil edilen t\u00fcm \u00f6demeleri bildirimden itibaren en ge\u00e7 14 g\u00fcn i\u00e7inde iade eder.<\/p>

11.2 Stokta bulunmama tek ba\u015f\u0131na ifa imk\u00e2ns\u0131zl\u0131\u011f\u0131 say\u0131lmaz. Stok sorunu h\u00e2linde iptal ve iade se\u00e7enekleri sunulur; t\u00fcketicinin a\u00e7\u0131k onay\u0131 olmadan sipari\u015f edilen \u00fcr\u00fcn yerine ba\u015fka \u00fcr\u00fcn g\u00f6nderilmez.<\/p>

12 Gecikmeler ve ola\u011fan\u00fcst\u00fc durumlar<\/p>

Do\u011fal afet, salg\u0131n, sava\u015f, ter\u00f6r, genel ula\u015f\u0131m veya ileti\u015fim kesintisi, a\u011f\u0131r hava ko\u015fullar\u0131, grev, yetkili makam karar\u0131 ve taraflar\u0131n makul kontrol\u00fc d\u0131\u015f\u0131ndaki olaylar teslimat\u0131 etkileyebilir. Gecikme \u00f6\u011frenildi\u011finde neden ve tahmini yeni s\u00fcre bildirilir. Bu durum t\u00fcketicinin emredici fesih, cayma ve iade haklar\u0131n\u0131 kald\u0131rmaz.<\/p>

13 Sipari\u015f takibi ve m\u00fc\u015fteri deste\u011fi<\/p>

Sipari\u015f takip alan\u0131<\/strong><\/p><\/td>

[HESABIM VEYA TAK\u0130P BA\u011eLANTISI EKLENMEL\u0130]<\/p><\/td><\/tr>

E-posta<\/strong><\/p><\/td>

info@acvit.com.tr<\/p><\/td><\/tr>

Telefon<\/strong><\/p><\/td>

0 (212) 540 55 44<\/p><\/td><\/tr>

\u00c7al\u0131\u015fma saatleri<\/strong><\/p><\/td>

[DOLDURULMALI]<\/p><\/td><\/tr><\/tbody><\/table>

S\u00f6zle\u015fmeyle ilgili g\u00f6r\u00fc\u015fmeler i\u00e7in tahsis edilen telefon hatt\u0131nda ola\u011fan \u00fccret tarifesinden y\u00fcksek tarife uygulanmaz.<\/p>

14 Teslimat kapsam\u0131nda ki\u015fisel veriler<\/p>

14.1 Teslimat i\u00e7in ad, soyad\u0131, adres, telefon, sipari\u015f ve teslimat numaras\u0131 ile gerekli s\u0131n\u0131rl\u0131 bilgiler kargo, kurye veya lojistik sa\u011flay\u0131c\u0131s\u0131yla payla\u015f\u0131labilir. Veriler sipari\u015fin ifas\u0131, teslimat, bildirim, iade, \u015fik\u00e2yet ve yasal y\u00fck\u00fcml\u00fcl\u00fck ama\u00e7lar\u0131yla i\u015flenir; pazarlama i\u00e7in ayr\u0131ca gerekli izin olmadan kullan\u0131lamaz.<\/p>

14.2 Teslim kodu, sipari\u015f ba\u011flant\u0131s\u0131 ve teslimat mesajlar\u0131 \u00fc\u00e7\u00fcnc\u00fc ki\u015filerle payla\u015f\u0131lmamal\u0131d\u0131r. Ayr\u0131nt\u0131lar acvit.com.tr \u00fczerindeki KVKK Ayd\u0131nlatma Metni ve Gizlilik Politikas\u0131\u2019nda yer al\u0131r.<\/p>

15 \u0130ade ve cayma i\u015flemleri<\/p>

Teslim edilen \u00fcr\u00fcn\u00fcn iadesi, cayma hakk\u0131, hijyen istisnas\u0131 ve bedel iadesi ACVIT \u0130ptal \u0130ade ve Cayma Hakk\u0131 Politikas\u0131, \u00d6n Bilgilendirme Formu ve Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesinde a\u00e7\u0131klan\u0131r. Kozmetik \u00fcr\u00fcnlerin tamam\u0131 otomatik olarak iade d\u0131\u015f\u0131 de\u011fildir. Ancak koruyucu ambalaj\u0131 veya hijyen m\u00fchr\u00fc a\u00e7\u0131lm\u0131\u015f ve iadesi sa\u011fl\u0131k veya hijyen a\u00e7\u0131s\u0131ndan uygun olmayan \u00fcr\u00fcnde cayma hakk\u0131 kullan\u0131lamayabilir. Ay\u0131pl\u0131, yanl\u0131\u015f veya hasarl\u0131 \u00fcr\u00fcnde kanuni haklar sakl\u0131d\u0131r.<\/p>

16 Politikan\u0131n uygulanmas\u0131<\/p>

Bu Politika, t\u00fcketicinin \u00d6n Bilgilendirme Formu, Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi ve emredici mevzuattan do\u011fan haklar\u0131n\u0131 azaltmaz. \u00c7eli\u015fki h\u00e2linde emredici h\u00fck\u00fcmler uygulan\u0131r. Belirli sipari\u015fte sipari\u015f tarihinde g\u00f6sterilen teslimat s\u00fcresi, bedeller ve s\u00f6zle\u015fme kay\u0131tlar\u0131 esas al\u0131n\u0131r.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

1 Sat\u0131c\u0131 bilgileri Ticaret unvan\u0131 \u015eifal\u0131 Bitkisel \u00dcr\u00fcnler ve Kozmetik Sanayi Ticaret Limited \u015eirketi Marka ve site ACVIT | https:\/\/acvit.com.tr Adres P\u0131nartepe Mah. Yavuz Sultan Selim Bulvar\u0131 No: 6, Beyaz Plaza D: 11, Beykent, B\u00fcy\u00fck\u00e7ekmece \/ \u0130stanbul Telefon 0 (212) 540 55 44 (PBX) E-posta info@acvit.com.tr KEP sifalibitkisel@hs01.kep.tr Ticaret sicili \u0130stanbul Ticaret Sicili M\u00fcd\u00fcrl\u00fc\u011f\u00fc | […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-73862","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/acvit.com.tr\/shop\/wp-json\/wp\/v2\/pages\/73862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acvit.com.tr\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acvit.com.tr\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acvit.com.tr\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/acvit.com.tr\/shop\/wp-json\/wp\/v2\/comments?post=73862"}],"version-history":[{"count":4,"href":"https:\/\/acvit.com.tr\/shop\/wp-json\/wp\/v2\/pages\/73862\/revisions"}],"predecessor-version":[{"id":73866,"href":"https:\/\/acvit.com.tr\/shop\/wp-json\/wp\/v2\/pages\/73862\/revisions\/73866"}],"wp:attachment":[{"href":"https:\/\/acvit.com.tr\/shop\/wp-json\/wp\/v2\/media?parent=73862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}